BrainPro Privacy Policy

Last updated: November 15, 2025

This Privacy Policy describes how BrainPro ("we", "us", or "our") collects, uses, and protects your information when you use our AI-powered trading platform.

1. Information We Collect

Personal Information

• Email addresses for account registration and communication
• Payment information processed securely through our payment partners
• Account preferences and settings
• Communication history with our support team

Trading Data

• Exchange API keys (encrypted with AES-256)
• Trading performance metrics and history
• Risk management settings and preferences
• AI-generated trading signals and execution data

Technical Information

• IP addresses and device information for security
• Browser type and version for compatibility
• Usage patterns and feature interactions
• System performance and error logs

2. How We Use Your Information

Service Provision

• Provide AI-powered trading services and signals
• Execute trades on your behalf through connected exchanges
• Monitor and optimize trading performance
• Maintain secure access to your trading accounts

Security & Compliance

• Protect against unauthorized access and fraud
• Comply with regulatory requirements
• Detect and prevent security threats
• Maintain platform stability and performance

Communication

• Send important service updates and notifications
• Provide customer support and technical assistance
• Share trading insights and performance reports
• Respond to your inquiries and feedback

3. Data Security

Your data security is our top priority. We implement bank-grade encryption and security measures:

• AES-256 Encryption: All sensitive data is encrypted at rest and in transit
• Isolated Environments: Each user operates in a completely isolated environment
• API Key Protection: Exchange API keys are encrypted and never stored in plain text
• Secure Infrastructure: All systems run on secure, monitored infrastructure
• Access Controls: Strict access controls and audit logging
• Regular Security Audits: Continuous monitoring and security assessments

4. Data Sharing & Third Parties

We never sell, trade, or rent your personal information to third parties. We only share information when necessary for service provision:

• Exchange APIs: Trading execution through Binance Futures and MetaTrader 5
• AI Providers: Anonymous usage data for AI model improvement
• Payment Processors: Secure payment processing through certified partners
• Legal Requirements: Only when required by law or to protect user safety

5. Data Retention

• Active Accounts: Data retained as long as your account is active
• Trading History: Performance data retained for analysis and optimization
• Communication: Support messages retained for service improvement
• Inactive Accounts: Data securely deleted after 2 years of inactivity

6. Your Rights

You have full control over your data:

• Access: Request a copy of all your personal data
• Correction: Update or correct your information
• Deletion: Request complete removal of your data
• Portability: Export your data in a standard format
• Opt-out: Unsubscribe from non-essential communications

7. Cookies & Tracking

We use minimal cookies and tracking for essential functionality:

• Session Management: Secure login and session tracking
• Security: Fraud prevention and threat detection
• Performance: Anonymous usage analytics for platform improvement

8. International Data Transfers

Your data may be processed in different countries. We ensure all transfers comply with international data protection standards and maintain the same level of protection regardless of location.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@quanticalab.com
• Support: Use the contact form in your dashboard
• Response Time: We respond to privacy inquiries within 24 hours

By using BrainPro, you acknowledge that you have read and understood this Privacy Policy.