BrainPro Terms of Service

Last updated: November 15, 2025

These Terms of Service ("Terms") govern your use of BrainPro, an AI-powered automated trading platform provided by QuanticaLab ("we", "us", or "our"). By accessing or using BrainPro, you agree to be bound by these Terms.

1. Service Description

BrainPro provides advanced AI-powered automated trading services for cryptocurrencies and forex markets through:

• Binance Futures Integration: Automated cryptocurrency futures trading
• MetaTrader 5 Integration: Automated forex trading across major pairs
• AI Signal Generation: Machine learning-based market analysis and prediction
• Risk Management: Advanced position sizing and loss protection
• Real-time Execution: Sub-second order execution across exchanges

2. User Eligibility

• You must be at least 18 years old to use BrainPro
• You must have legal capacity to enter into contracts
• You must comply with all applicable laws and regulations
• You must not be a resident of restricted jurisdictions
• You must maintain accurate and current account information

3. Account Registration & Security

Account Creation

• You must provide accurate and complete registration information
• You are responsible for maintaining the confidentiality of your account
• You must immediately notify us of any unauthorized access
• One account per individual; multiple accounts are prohibited

Security Responsibilities

• Use strong, unique passwords and enable two-factor authentication
• Never share your login credentials with third parties
• Secure your email account and recovery options
• Report security incidents immediately

4. Trading & Risk Management

Trading Risks

• Market Risk: Prices can move against your positions
• Leverage Risk: Futures trading uses leverage which amplifies both gains and losses
• Liquidity Risk: Some markets may have low liquidity
• Technical Risk: System failures or connectivity issues
• Counterparty Risk: Exchange default or insolvency

Risk Management Features

• Position Sizing: Dynamic sizing ($10-20 per trade based on account equity)
• Stop Loss: Automatic 3% stop loss on all positions
• Take Profit: 6% take profit targets for optimal risk-reward
• Drawdown Protection: Maximum drawdown limits with trading suspension
• Diversification: Multi-asset allocation to reduce concentration risk

5. Subscription & Payment

Subscription Plans

• Plans are billed monthly or annually as selected
• Automatic renewal unless cancelled before renewal date
• Price changes require 30 days advance notice
• Downgrades take effect at next billing cycle

Payment Terms

• All payments are processed securely through certified providers
• Failed payments may result in service suspension
• Refunds are provided according to our refund policy
• Taxes are calculated based on your billing address

6. Service Availability & Support

Service Level

• 99.9% uptime target for core trading functionality
• 24/7 AI trading execution across all supported markets
• Real-time signal generation and order execution
• Continuous system monitoring and maintenance

Customer Support

• 24/7 access to support through contact forms
• Response within 24 hours for all inquiries
• Priority support for critical trading issues
• Technical assistance for setup and configuration

7. User Responsibilities

Trading Conduct

• Understand the risks involved in leveraged trading
• Only trade with funds you can afford to lose
• Regularly monitor your account and trading activity
• Report any unusual trading behavior or errors

Compliance

• Comply with all applicable laws and regulations
• Provide accurate tax and regulatory information
• Report trading income according to local tax laws
• Cooperate with regulatory inquiries if required

8. Prohibited Activities

The following activities are strictly prohibited:

• Manipulating or attempting to manipulate trading signals
• Using the service for illegal or fraudulent purposes
• Sharing account access with unauthorized individuals
• Attempting to reverse-engineer or hack the system
• Creating multiple accounts to circumvent restrictions
• Using automated tools to interact with our platform inappropriately
• Distributing malicious software or viruses

9. Intellectual Property

• BrainPro and all related trademarks are our property
• AI models and algorithms are proprietary technology
• User-generated content remains your property
• You grant us license to use feedback for service improvement

10. Limitation of Liability

We provide trading services but cannot guarantee profits or prevent losses.

• Maximum liability limited to amounts paid for service
• No liability for market losses or missed opportunities
• No liability for third-party exchange issues
• No liability for acts of god or force majeure

11. Termination

Termination by User

• You may cancel your subscription at any time
• Service continues until end of billing period
• Refund eligibility according to refund policy

Termination by Us

• Immediate termination for terms violation
• 30-day notice for non-payment or inactivity
• Data deletion after account closure

12. Governing Law

These Terms are governed by applicable international laws. Any disputes will be resolved through binding arbitration in accordance with industry standards.

13. Changes to Terms

• We may update these Terms with reasonable notice
• Continued use constitutes acceptance of changes
• Major changes require explicit user consent
• Previous versions remain accessible for reference

14. Contact Information

For questions about these Terms:

• Email: legal@quanticalab.com
• Support: Use the contact form in your account
• Response Time: We respond within 24 hours

15. Entire Agreement

These Terms constitute the entire agreement between you and QuanticaLab regarding BrainPro. They supersede all prior agreements and understandings.